Product Care

One Earth products are crafted by Artisans all over the world! Each piece is unique and made by hand.

Wondering how to care for your handmade pieces? We've put together tips to help you.

Knits and Woven Items
All our knitted and woven items are delicate and can snag, tear or stain. Please handle all items with care. 

Many of our knitted items are made of animal fiber like wool and alpaca, which means that agitation while washing can cause the fabric to "felt," or merge together to form a stiff, tight fabric. DO NOT machine wash these pieces. In general, you should gently hand wash the piece in cool, soapy water using a mild detergent or baby shampoo. Carefully swirl the knitted piece around in the water – never wring, twist or pull on the wet item. To dry, carefully lay the item out flat on a towel and blot to remove excess water, being careful not to stretch.

Leather and Suede Items 
Lightly spray the leather or suede piece with a stain and water resistant spray, such as Scotch Guard. As with any fabric, test a small, unseen patch first. 

To spot clean unfinished leather, use a damp cloth or sponge to rub saddle soap into the leather and work soap into a light lather. Wipe away lather and allow to air dry. Then, oil leather with a leather preservative such as mink oil.

Store suede items so that they can breathe. Avoid plastic bags, which prevent air circulation, and opt for a pillowcase instead to protect from dust. Keep suede away from light, which will fade the color, and damp conditions, which can encourage growth of damaging mold and mildew. If suede gets wet, soak up excess moisture with a clean towel and allow the suede to dry naturally; do not use a heat source to speed up the process. After the item dries, restore the nap (the raised fibers typical of suede) with a suede brush. 

Keep in mind that major stains will probably require professional care. Take your item to someone who specializes in leather and suede.

Caring for Brass 

Natural brass will oxidize over time, turning a darker, more muted color. To maintain a shiny, bright finish for as long as possible, store your brass in a sealed plastic bag with an anti-tarnish strip and keep it dry. Do not wear in the shower or store in a humid environment.

Take off jewelry before showering and before applying perfumes, hairsprays, lotions or make-up. Avoid contact with household cleaning products. These  can speed up the tarnishing process.

To return brass to its original shine, make a paste of baking soda, water and lemon juice and gently rub it onto the piece with a soft cloth. Wash the mixture off using running water, then dry and buff with a clean cloth.

Caring for Upcycled Artillery, Mixed Metal Jewellery
Many of our Moroccan jewellery pieces contain mixed metals, including nickel. They are lead and cadmium free. Metal is particularly reactive in moist or wet conditions. The best way to store your plated pieces is to wrap them in soft fabric and store in an airtight container with an anti-tarnish strip. Keep all of your pieces separate from one another to prevent scratching.

Take off jewelry before showering and before applying perfumes, hairsprays, lotions or make-up. Avoid contact with household cleaning products. 

To clean, dilute lemon juice with water, dip the piece into the lemon bath, and gently swish the piece in the water. Remove the piece, rinse it with clean water, and pat dry. This should remove dullness caused by body oils. 

Note: Do not scrub the pieces or use a jewelry polishing cloth, as this can strip their finish, resulting in a rosy look.

For all One Earth products-  care and cleaning recommendations, please test a small portion of your piece first before treating the entire piece.

If your One Earth item has a defect in construction, One Earth will provide a replacement within 60 days of the original shipment date at no additional cost to you. However, remember that lost items, or items damaged due to normal wear and tear, are not covered under our replacement policies.